Terms of Service

Effective Date: 1 July 2024

1. Introduction

Welcome to Toronto Community Psychotherapy and Counselling Centre (the “Website”). These Terms of Service (“Terms”) govern your use of our website located at www.torontopsychotherapy.org and our services. By accessing or using our Website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Website.

2. Services

Toronto Community Psychotherapy and Counselling Centre provides online psychotherapy services, including but not limited to counseling, therapy sessions, and related mental health services (the “Services”). All Services are provided by licensed and qualified professionals.

3. Use of the Website

You agree to use the Website and Services only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the Website in any way that violates any applicable federal, state, local, or international law or regulation.

• Engage in any conduct that restricts or inhibits anyone’s use or enjoyment of the Website, or which, as determined by us, may harm us or users of the Website.

• Use the Website in any manner that could disable, overburden, damage, or impair the Website or interfere with any other party’s use of the Website.

4. User Accounts

To access certain features of our Services, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for safeguarding your account information and are fully responsible for all activities that occur under your account.

5. Fees and Payment

You agree to pay all fees or charges to your account in accordance with the fees, charges, and billing terms in effect at the time a fee or charge is due and payable. We reserve the right to change our fees at any time.

7. Cancellation Policy

You may cancel your account or any appointments at any time by following the instructions on our Website. Any cancellations in less than 24 hours in advance will be charged for a full session. 

8. Confidentiality and Privacy

Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our Services, you consent to our collection and use of your personal information as outlined in the Privacy Policy.

9. Disclaimer of Warranties

Our Services are provided “as is” and “as available” without any warranties of any kind, either express or implied. We do not warrant that the Website or Services will be uninterrupted or error-free, nor do we make any warranty as to the results that may be obtained from the use of the Website or Services.

10. Limitation of Liability

In no event shall Toronto Community Psychotherapy and Counselling Centre, its directors, employees, independent contractors, interns, service providers or agents be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your use or inability to use the Website or Services; (ii) any unauthorized access to or use of our servers and/or any personal information stored therein; (iii) any interruption or cessation of transmission to or from the Website; (iv) any bugs, viruses, trojan horses, or the like that may be transmitted to or through the Website by any third party; (v) any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the Website.

11. Governing Law

These Terms shall be governed and construed in accordance with the laws of Canada, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms will be brought exclusively in the federal or state courts located in Ontario, Canada.

12. Changes to These Terms

We may revise these Terms from time to time. The most current version of the Terms will be posted on the Website. By continuing to access or use our Website after those revisions become effective, you agree to be bound by the revised Terms.

13. Termination 

We may suspend or terminate your right to use our website and terminate these Terms of Service immediately upon written notice to you for any breach of these Terms of Service.

 

14. Contact Us

If you have any questions about these Terms, please contact us at care@torontopsychotherapy.org.